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  1. Black Diamond Equipment
  2. Order FAQ
  3. Orders

Orders

  • Can I Add a Discount Code On Outlet or Sale Items?
  • Can I Get a Price Match For an Item That Is Now On Sale?
  • My Order Was Returned To Sender, How Do I Get My Order Back?
  • How Can I Place a Tax Exempt Order If I Have Tax Exempt Status?
  • The Gear I Want Is Out Of Stock On Your Website. How Can I Get These Items?
  • Do You Offer Gift Certificates?
  • I'm Seeing Two Charges On My Statement, Was I Charged Twice?
  • Can I Mark My Order As A Gift?
  • Where Is My Package?
  • Where is my package?
  • Gear was missing from my order, what can I do?
  • How do I change or cancel my order?
  • How long does it usually take for my order to get to me?
  • My shipment was damaged, what can I do?
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